MAGZUMA Policies and Procedures
An Independent Customer/Member must meet the following requirements
- Must be of legal age of consent, if an individual or a registered company entity correctly established in the state, providence or country in which they reside.
- Has completed an online MAGZUMA Independent Member Application and Agreement Form with truthful information stated in the English language.
- Must read and become familiar with all of the Policies & Procedures, Code of Ethics and Compensation Plan of MAGZUMA LLC as set out herein and on the Web Site www.magzuma.com
To Become a MAGZUMA Customer/Member
A person or entity must complete an order for at least $39.99 on the website www.magzuma.com. New customers will be accepted immediately and will be notified of their customer account number as soon as possible. MagZuma has the right to review and disapprove any or all applications within 30 days from the time they are approved if any untrue information has been found to have been submitted or unethical issues are detected.
MAGZUMA Customer/Member Commission Payment Method
All qualified accrued commission, bonuses, and any other payments earned by a MagZuma Member will be deposited into the member’s electronic wallet provided by MagZuma. E-wallet funds can be used as discounts on orders and can also paid out as cash. Any cash payments will require members to submit a W9 Tax ID form that simply lists their personal social security number or a company’s Federal ID number. Click here to see W9 Form
Sales, Customer/Members and the Law
It is against Federal law to make medical claims on any nutritional product. A MagZuma Customer/Member may not make any medical claim for any product sold by MagZuma, whether expressed or implied. Likewise, a MagZuma Customer/Member is not permitted to make any cure claims or diagnose any medical, health, skin or any other such condition or prescribe any product as a specific treatment for any disease, illness or condition. A MagZuma Customer/Member may not suggest, claim or infer that any MagZuma product would replace the need for current established professional, medical or diagnostic advice or treatment. A MagZuma Customer/Member may only provide and circulate current MagZuma approved literature. It is legal for a Customer/Member to speak of his or her personal experience with the products.
MagZuma Corp does carry product liability insurance on their products. This type of insurance coverage does not cover any misrepresentation or untruthful statement made by a MagZuma Customer/Member relative to MagZuma or its products.
Advertising & Promotional Material
All types and forms of advertising, including but not limited to brochures, press releases and statements made on telephone answering machines, cell phones, voicemail systems or use of company logos or trademarks must be approved in writing by an authorized MagZuma official prior to its use or publication by a Customer/Member. All MagZuma Customers/Members agree to follow MagZuma’s policies and procedures and indemnify MagZuma LLC and hold it harmless from any and all liability including judgments, civil penalties, refunds, attorney fees, court costs or lost business of MagZuma LLC as a result of any advertising, promotions or any other forms or unauthorized representations made by a MagZuma Customer/Member. Any non-compliance of the above will be subject to termination of a Customer/Member account.
Name and Copyrighted MAGZUMA Materials
The names MagZuma™, Perfect Plant™ Minerals, Life’s Qik Fix™ and numerous other terms, product names, promotional avenues, sales and marketing materials and programs used by Magzuma are copyright and trademark protected. These are meant to identify the Company and distinguish them from any other product and overall competitive program. All product names, logos, videos or promotional or advertising material of any type and the marketing program utilized by MagZuma are proprietary and have great commercial and intrinsic value to the company and cannot be used or reproduced in any unauthorized manner by any MagZuma Customer/Member. Additionally, a Customer/Member shall not give hypothetical examples of commission earnings or untrue numbers of Customers/Members in their downline, and cannot imply in any other way that they are an agent or employee of MagZuma LLC.
Trade, Conventions and Mall Shows or other Venues
All MagZuma Customers/Members are independent and are free to participate in and resell any MagZuma products in any venue they desire.
Freight or Postage
MagZuma Customer/Member are required to pay all postage on all regular orders. All Auto-ship orders will be shipped postage prepaid by MagZuma within the continental U.S.
The principals of MagZuma have not had or sold a defective product in thirty-four years of business. However, if a MagZuma product is thought to be defective the Customer/Member shall call or email MagZuma’s headquarters to get the problem rectified.
Shipments don’t always arrive in undamaged condition. Should this occur, either refuse the shipment or immediately notify the delivering carrier and advise them accordingly as it's their responsibility to deliver it in undamaged condition. It is the Customer/Member’s responsibility to verify the condition of each shipment upon receipt.
Involuntary Cancellation After Investigation
MagZuma reserves the right to terminate any Customer/Member account for breach of any municipal, state or federal laws or regulations upon receiving verifiable proof of the breach. All Customers/Members are required to adhere to MagZuma’s Code of Ethics and its Policies & Procedures which may be amended from time to time.
Voluntary Cancellation of Membership
As normal in any organization a MagZuma Customer/Member has the right to cancel their Customers/Membership for any reason and at any time. The Customer/Member must notify MagZuma’s headquarters of the intention to cancel, in writing or by verifiable email. A representative of the company will attempt to contact the Customer/Member to assist in the cancellation. It should be noted that any commissions due in the future from downlines cannot be paid to a Customer/Member who has cancelled his account. Such earnings will be retained by MagZuma.
Refund for Order Cancelation and Product Return and Commissions
A new MagZuma Customer/Member has the right to cancel his order within 72 hours from the time the order was placed for a full refund of the purchase price, provided they return the product that may have already been shipped to his address. The Customer/Member shall call MagZuma requesting a return authorization at which time MagZuma will agree to pay the returned postage. The refund will be issued when the product is received by Magzuma in unused, unopened resalable condition. It should be noted that any commission accrued or paid to the new Customers/Members upline, will be deducted from the upline accounts. Other than initial order cancellation, any product being returned for a refund for any reason or due to involuntary or voluntary cancellation, the refund amount will be less any commissions that may have already been paid to upline Customers/Members. It is the Customer/Member’s responsibility to cover all costs of freight or postage and duty if from a foreign country and/or any such charges relating to any return.
Policy Changes if Any
It may be necessary for MagZuma to make policy, procedure, price or any other change from time to time and MagZuma reserves the right to do so. Any change will be announced through MagZuma’s Facebook page and the company web site www.magzuma.com or by company email to it's Customers/Members. Any such change shall be an amendment to the agreement between the Customer/Member and The MagZuma LLC.
Communicate with people you sponsor
It is important that you stay in contact with the Customers/Members you sponsor. Nothing is as inspirational as communicating with your downline whether by phone, email or personal meetings. Persuade them to get more people involved in learning the importance of a full spectrum of plant derived minerals. Their health and longevity requires a daily amount of an abundant amount of minerals as those contained in Perfect Plant or Life’s Qik Fix.